Guest scanning a QR code in a busy restaurant; the phone confirms the service callAI-generated

Digital service calls by QR code

One scan.
TGong calls the service team.

No app. No additional call hardware. Directly in the browser - from €1 per service point per month.

Simply scanThe service call starts automatically.

Low budgetNo costly call infrastructure.

Full overviewService point, waiting time and open calls.

How TGong works

One step for visitors.
A clear view for the service team.

A guest, customer or visitor scans the QR code. TGong opens in the phone browser and automatically sends the service request to the central dashboard.

Service point means the location assigned to a QR code - for example a table, information point, lobby area, waiting zone or parking bay.

1

Scan the QR code

No app, registration or additional confirmation.

2

Call in the dashboard

The service point, waiting time and open calls appear immediately for the service team.

Service pointAssign instantly
Waiting timeRecognise priorities
No duplicate callsOne open call per point
ReminderOptional sound

Comfortable for guests, customers and visitors

Ask for service without feeling intrusive.

Not everyone feels comfortable calling out, waving or repeatedly trying to make eye contact. A discreet digital service request gives people a simple and self-directed alternative.

One scan is enough. The request reaches the service team automatically, and the person knows it has arrived.

  • discreet and accessible
  • no app or registration
  • use it at the right moment

TGong in 1:38 minutes

Explained through a restaurant example.

The existing German-language video demonstrates TGong as a digital waiter call system in a restaurant. The same workflow applies in hotels, retail stores, car dealerships, service areas and valet parking - only the service point, purpose and wording change.

The video starts only when selected. No autoplay.

Affordable QR code call system

Improve service, not infrastructure costs.

TGong uses QR codes and internet-connected devices you already own. Dedicated buttons, pagers, receivers and complex wiring are not required.

TGong

QR code + browser

  • existing tablet, PC or smartphone
  • quick to deploy
  • from €1 per service point and month
Other systems

Additional call hardware

  • transmitters and receivers
  • installation and maintenance
  • additional infrastructure

Many use cases

Call service exactly where it is needed.

From restaurant tables to hotel lobbies, retail information points and valet parking: every request is assigned to a clear service point.

AI-generated examples of QR code service points in a hotel, car dealership, clinic service area and valet parkingAI-generated

Restaurants & hospitality

Guests discreetly call a waiter or request service when they want to order or pay.

Hotels

Request assistance in the lobby, conference area, pool or terrace.

DIY & retail stores

Call an advisor to the correct information point or department.

Car dealerships

Request a sales or service advisor at a vehicle or waiting area.

Valet parking

Ask for a vehicle to be prepared before reaching the exit.

Clinic service areas

Request non-medical, non-urgent assistance in a waiting or service area.

Important: In clinics, TGong is intended only for non-medical, non-urgent service requests. It is not a patient call or emergency system.

Customer scans a QR code at a retail information point and an advisor approachesAI-generated

Retail example

Call an advisor instead of searching for one.

Customers scan the code at an information point. The team sees the correct area and can respond directly.

QR solutions

Suitable for every service point and setting.

The displayed holders are examples and optional products. Most businesses use their own signs, displays or design solutions. We provide the unique QR code files free of charge for integration into the business's preferred presentation. Custom holders produced by us are charged separately.

TGong QR code card with a metal clipFree

Card with metal clip

Free basic solution

TGong QR code card in a table holderFree

Card with table holder

Free basic solution

TGong table pyramid with QR code and instructionsFree

Table pyramid

Free basic solution

Unique QR code files for integration into a custom holder or designFree

Your own holder and design

Unique QR code files for your own integration

Custom TGong wooden QR code display

Wooden display

Example of a custom, paid product

Illuminated TGong service call column

Illuminated column

Example of a custom, paid product

Upright triangular TGong wooden prism with QR code

Wooden prism

Example of a custom, paid product

TGong QR code on an outdoor slate plate

Slate plate

Example of a custom, paid product

Transparent subscription

€1 per service point and month

Minimum monthly charge €30. An annual subscription with a price advantage is available.

Free trial

Test TGong in your business.

Try the workflow with visitors and your service team. The email is prepared for five service points.

Prepare trial request

Frequently asked questions

QR code service calls without an app or extra hardware.

What does the name TGong mean?

The “T” originally stands for “table”. “Gong” refers to the familiar idea of a bell: a short signal alerts the service team to a request. Today, TGong goes far beyond restaurants and represents a digital call from any service point – from a table to an information point, lobby area or parking bay.

Is another confirmation required after scanning?

No. The service call is sent automatically after the scan.

Is an app required?

No. TGong works directly in the smartphone browser.

What does the service team need?

An internet-connected tablet, PC or smartphone with the TGong dashboard open in a browser.

What happens after repeated scans?

While a call for the same service point remains open, no duplicate is created. The person sees that the request is still active. A new call becomes possible after the service team confirms the existing call in the dashboard.

How is misuse prevented?

Misuse cannot be ruled out completely. TGong makes it difficult through several undisclosed technical safeguards. Attempts have little effect and, in our experience, quickly lose their appeal.